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Pamela Kostur

Parallax Communications
University of Toronto iSchool, Centennial College

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Pamela has spent her professional life working with content. She has extensive experience helping clients to improve both their content and their processes to create and manage it. Pamela's expertise lies in aligning content with users' needs and business requirements, and in writing and structuring content consistently, whether part of a content management implementation or as a way to improve the content's usability.

Pamela specializes in helping clients to create, publish, and manage useful, usable, and consistent content, bringing over 20 years of experience to her work. She is a frequent speaker at conferences and is also a co-author of the first edition of the best-selling Managing Enterprise Content: A Unified Content Strategy (New Riders, 2002). Pamela developed and teaches the course "Treating Content as a Business Asset" for the University of Toronto's iSchool Certificate in Information Management program, and teaches courses in content strategy and interactive digital narratives for Centennial College's Interactive Media Management graduate certificate program.

Gilbane Conference 2013